We are happy to help with your questions while you shop and welcome your feedback. If you have a comment or question, please feel free to contact us in the manner that's most convenient for you. For quick answers to commonly asked questions, please see our FAQs page.
You may complete the form below and click on "Submit." We will get back to you by the end of the next business day. Please do not submit credit card information or other sensitive information as this is not part of our site's secure ordering system.
Here are the various ways you may contact us:
E-Mail: customercare@outdoorteakstore.com
Write to Us at:
195 Chadwick Dr., Aurora, OH 44202
or Call Toll-Free: (800) 554-4170
Customer Service Hours
Monday through Saturday 10:00 AM to 5:00 PM EST